VIPLeague Stream Issues

VIPLeague Stream Issues

Something wrong with your stream? This VIPLeague Stream Issues FAQ has complied a list of common problems. Check the trouble-shooting measures below.

You can find answers to most  common issues in the VIPLeague FAQs & Help section and site news in VIPLeague News.

VIPLeague Stream Issues Guide
VIPLeague Stream Issues Guide
  1. It’s a black screen. I can’t see anything. What should I do?
  2. The stream is stopping/buffering/freezing/lagging.
  3. Is there anything I can do to help stop the buffering?
  4. I am still getting buffering issues, any other ideas?
  5. I was watching the stream without trouble and it suddenly stopped.
  6. It says ‘server not found’. What should I do?
  7. It says ‘offline’ or ‘deleted for copyright’.
  8. Flash Player Help

1: It’s a black screen. I can’t see anything. What should I do?

This could be caused by several things:
1. If the stream is for a live game, check the time to see if the game has started. Streams generally start around 10-30 minutes before the start of the game but some feeds may only start a couple of minutes before live game is due to start. Refresh links on the main page and load the link again.
2. Make sure you are using the recommended browser for that link.
3. Certain streams may not load if you are using Ad Blockers or certain privacy programs. Disable them and load the link again.
4. Some links require a specific player, such as TVU, sopcast or WMP. Links should be provided on the page.
5. Streams usually come on within a few seconds but some streams take longer to load. Wait a minute.
6. There may be a technical problem with the link. Inform the admins in chat.

2: The stream is stopping /buffering /freezing /lagging.

There may be several reasons:
1. The stream may have a high bitrate which causes buffering on lower internet speeds or older PCs.
2. Your PC may be not running at optimum levels. Close other windows or background programs.
3. Clear your cache. (If you don’t know how to clear cache check the VIPLeague Clear Cache Guide)
4. You may be connected to a bad server. Reload the stream.
5. There are busy times where player servers may be working at capacity which may cause some freezing or lagging. Either try an alternative player or wait until the servers are less busy.
6. There may be a technical problem with the link. Inform the admins in chat.

Note: The better your Internet connection, the better your stream. Streams have different bitrates (BR). The higher the BR, the higher the quality of video, but this may cause problems for people with low internet speeds or older PCs. We try to provide several different links, especially for popular sports, so people can find the best link for their net speed and PC. To watch on the site, you will need a minimum of 1Mbps speed, any less and you may experience some jumping, freezing and lagging.

A PC or Mac with minimum 1GB Ram, I3 Core or Dual core with at least 2Mbps Broadband. To guarantee a good stream we would recommended 2GB Ram, i5 or Quad core & 2Mbps Broadband speed.

3: Is there anything I can do to help stop the buffering?

There are 2 things you can do.

1. Clear your cache.  (If you don’t know how to clear cache check the VIPLeague Clear Cache Guide)
2. Download free software CCleaner http://www.ccleaner.com/ and install but do not run the program.
Once installed: Close all browsers and check for any opened tabs. *If in UK/Eire and using sky player, please remove this from settings or it may affect sky player.
Run CCleaner & make sure that you use the registry tool included. This will remove the registry items that are not in use.
This should solve all lag issues if your internet connection is working correctly.

4: I am still getting buffering issues, any other ideas?

Check your net status. Something called ping can make any link have a problem. Ping simply means how fast you can get access/response to a website/server. The lower the ping you have the better. We use a website called http://www.speedtest.net/ to test our own ping. It can handle over 100Mb Broadband on tests. Do a speed test using the closest server (star) to you. You must stop all uploading/downloading, any streams, MSN/Messenger, chat programs, gaming, ANYTHING you are doing on the Internet before running the test.

Once the test is finished, look at the “ping” ms. You are looking for a low ping, anything below 50 is fine, under 25 is great. 50-99 is okay, not perfect, if over 100, then you will need to contact your BB to get ping reduced.

5: I was watching the stream without trouble and it suddenly stopped.

There are 2 main reasons for this:
1. If you are watching a sports event and it is half-time or some other kind of interval, streams sometimes go off-line. It should start again automatically after the interval. If it doesn’t, refresh links on the main page and load again.
2. We try to provide good quality reliable links but sometimes technical problems occur and streams go down. Refresh the link. If there is still a problem then return to the main page and refresh links and try an alternative link. Please inform admins in chat.

6: It says ‘server not found’. What should I do?

There are several reasons for this:
1. You may be connected to a bad server.
2. There are busy times where player servers may be working at capacity which may cause some connection problems.
3. The player may not be working.
Clear your cache and reload the stream. Either try an alternative player or wait until the servers are less busy. If the problem continues please inform admins in chat.  (If you don’t know how to clear cache check the VIPLeague Clear Cache Guide)

7: It says ‘offline’ or ‘deleted for copyright’.

This sometimes happens in the TV Channels or Shows section.
Try to view by another link if available.
Please use Contact Us or Help Chat to inform us the link is down.

8. Flash Player Help

VIPLeague flash player help
Flash Player Help

7 thoughts on “VIPLeague Stream Issues”

  1. Im using android, i already download dolphin browser, but every video said that i dont have internet connection even though i clearly have internet connection

  2. When i try to load a stream i see the stream appear, but then as well as the usual pop ups, a black cover comes across the screen and there is no way to close this, effectively there is no way to access the stream.

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